Terms and Conditions


We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at


We do not store credit card details nor do we share customer details with any 3rd parties.
Respecting the privacy rights of our customers is very important to us. We are committed to complying with the General Data Protection Regulation 2016/679 and the Data Protection Act 2018. We currently do not collect any customer data.


We strive to maintain our excellent reputation for on-time delivery. However, unfortunately, things do not always go to plan and factors outside of our control such as the weather and traffic conditions may occasionally prevent us from achieving this. Our driver will do their best to fulfil your order in accordance with the date and time confirmed to you at the time of your order.


we are unable replace or refund products ordered incorrectly for pickup at another store. French franks Food company ltd


Please do feed back your experiences, this is a lot of learning in a brave new world, mark@frenchfranks.co.uk

Allergens
We work in a busy kitchen environment and no product can be guaranteed without trace of allergens, if you have severe allergies it is critical that you check with us.

Environmental
All our take out packaging for products is biodegradable or compostable, this includes cups and salad boxes.

Pricing
There are small differences in on line prices to in store due to how options calculate on line, this may be higher or lower.
Read our T&C's, privacy and data protection policies
French Franks Food Co

Please take care when selecting the store – we cannot replace products made in one store at another